Stand N Ride Logo - EV Rider

WARRANTY TERMS
SIX (6) MONTH LIMITED WARRANTY
 

 


SIX (6) MONTH LIMITED WARRANTY FROM THE DATE OF PURCHASE:

  • Structural - All structural frame components; including tiller, base frame and seat post (if purchased with this option). 
  • Electronics - If any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider's option, without charge.
  • Labor - Labor charges are NOT provided under warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the retail establishment from whom you purchased your EV Rider product.

SIX (6) MONTH LIMITED WARRANTY EXCEPTIONS:

  • Motor - In cases where there is an increase in the operational noise level, the warranty does not apply. (The increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
  • Service - Warranty service can be performed by EV Rider or by an authorized EV Rider service facility. Do not return faulty parts to EV Rider without prior consent. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.

WARRANTY EXCLUSIONS – GIVEN ONLY TO THE ORIGINAL PURCHASER:
The EV Rider, LLC Warranty excludes:

  • Consumable Use – Not under warranty are items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.).
  • Damage – Warranty is void if damage caused by:  battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
  • Purpose – Warranty is void if the unit is used other than for the purpose of the purchaser's mobility.
  • Repairs and/or modifications – Warranty is void if made to any part of the scooter without specific and prior consent from EV Rider, LLC.
  • Repair of Product - Labor, service calls, shipping, and other charges incurred for repair of the product not expressly approved by EV Rider.
  • Batteries - Batteries carry a limited warranty which is subject to a stringent wear and tear clause. If batteries are bought from EV Rider in addition to the product (not provided free of charge), then any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse, or accidental damage and as such, is not covered by the manufacturer's warranty.  The batteries that are shipped with the unit are free.  They are tested and fully charged at the time of shipment.  They do not carry a warranty and must be replaced when they do not hold a charge.

There are no other express warranties.  Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to six (6) months from the date of the original purchase and to the extent permitted by law.

Any and all implied warranties are excluded. This is the exclusive remedy.  Liabilities for consequential damages under any and all warranties are excluded.